Privacy Policy

Last updated: July 9, 2026

Bandit Concrete Pumping ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website, our advertising on platforms such as Facebook and Instagram, and any forms or contact tools you use to reach us.

By using our website or submitting your information through one of our forms or ads, you consent to the practices described in this policy.

Information We Collect

We only collect information that helps us respond to you and provide our concrete pumping services. This may include:

• Contact details such as your name, phone number, email address, and mailing or job site address.
• Project details you choose to share, such as the type of work, location, and timing of your project.
• Messages and inquiries you send us through our website, lead forms, email, or phone.
• Website and ad activity such as pages viewed, links clicked, and how you found us, collected automatically through cookies and similar tools.

We do not knowingly collect sensitive personal information, and we ask that you not include it in your messages to us.

How We Collect Your Information

We collect information in the following ways:

• When you fill out a contact or quote request form on our website.
• When you submit a lead form through one of our ads on Facebook or Instagram. When you submit that form, the information you provide is shared with us so we can follow up with you.
• When you call, text, or email us directly.
• Automatically, through cookies and tracking tools such as the Meta Pixel and website analytics, when you visit our website or interact with our ads.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or estimates.
• Schedule and carry out concrete pumping services.
• Follow up with you about your project or a request you submitted.
• Improve our website, our advertising, and the services we offer.
• Send you information about our services, where you have agreed to receive it.
• Meet our legal and regulatory obligations.

How We Share Your Information

We do not sell your personal information. We share it only in these limited situations:

• Service providers who help us operate our business, such as website hosting, customer relationship tools, scheduling software, and email providers. These providers are only permitted to use your information to perform services for us.
• Advertising and analytics platforms such as Meta (Facebook and Instagram) and website analytics services, which help us run and measure our ads. These platforms may process limited information as described in their own privacy policies.
• Legal reasons, where we are required to share information to comply with the law, respond to a lawful request, or protect our rights, property, or safety.

Cookies and Tracking Technologies

Our website and ads may use cookies, pixels, and similar technologies, including the Meta Pixel, to understand how visitors use our site, measure the performance of our ads, and show relevant ads to people who may be interested in our services. You can control or disable cookies through your browser settings, though some parts of our website may not work as intended if you do.

How We Protect Your Information

We use reasonable physical, technical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your personal information only as long as needed to respond to your inquiry, provide our services, and meet our legal and business requirements. When it is no longer needed, we take steps to securely delete or anonymize it.

Your Privacy Rights

Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Ask what personal information we hold about you.
• Ask us to correct information that is inaccurate or out of date.
• Withdraw your consent to our use of your information, subject to legal or contractual limits.
• Ask us to delete your information, where we are not required to keep it.

To make any of these requests, contact us using the details below. We may need to verify your identity before we act on your request.

Third-Party Links

Our website or ads may link to other websites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before sharing your information.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and change the "Last updated" date at the top. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Bandit Concrete Pumping
• Email: info@banditconcrete.ca
• Phone: (587) 703-6048
• Location: 2802 16 St, Didsbury, AB

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